At Flowers Bow, we believe that everyone deserves the opportunity to experience the joy of fresh flowers, regardless of ability. Creating an accessible online environment is central to our mission. We are dedicated to ensuring that all customers in Bow can browse, choose, and order their favourite flowers online with ease and confidence.
Flowers Bow continually works to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards are designed to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive challenges. Our website’s features, structure, and functionalities are regularly reviewed and updated to meet or exceed these standards, so the Flowers Bow ordering experience is inclusive for everyone.
We understand how important it is for our website to work seamlessly with assistive technologies. Flowers Bow’s website is built with well-structured HTML and ARIA landmarks, allowing screen readers to interpret and communicate content clearly. Alt text is provided for all informative images, and navigation is designed to be logical, so users who rely on keyboard navigation or speech readers can move through the site easily. We conduct regular testing to ensure the site works well with popular screen readers used by our customers in Bow and beyond.
To support users with visual impairments or colour blindness, we have developed Flowers Bow’s website with a high contrast design. Text and background colour combinations are carefully selected to ensure readability. Font sizes are sufficiently large, and there is adequate spacing between elements, allowing for comfortable browsing and ordering, even for those with low vision. We also offer simple, clean layouts free from unnecessary clutter or distractions, making the decision process straightforward for all customers.
Accessibility is an ongoing journey. At Flowers Bow, we regularly consult accessibility experts, conduct user testing with individuals with disabilities, and update our digital platforms as new best practices emerge. We welcome feedback from our Bow customers and website visitors on any accessibility barriers encountered while ordering flowers online. Your insights help us make continual improvements and uphold our commitment to every member of our community.
If you experience any accessibility issues while using the Flowers Bow website or have specific needs that are not being met, we encourage you to reach out. Our customer care team is eager to assist you in placing orders, answering questions, and resolving any barriers you may encounter. Please contact us through any of the methods provided on our contact page, and we will respond promptly and work with you to enhance your online experience.
We are committed to serving all Bow customers with the highest level of respect and consideration. Accessible flower shopping is not just about compliance; it reflects our belief that everyone deserves an equal opportunity to express themselves and celebrate with flowers. Thank you for choosing Flowers Bow. We look forward to helping you enjoy effortless, accessible flower ordering online, every time.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
